Axiata needed a trusted partner to design and deliver a comprehensive Single Sign-On (SSO) solution across its complex ecosystem of in-house .NET applications and mobile apps. With dozens of applications in scope, the project required careful planning, deep protocol expertise, and end-to-end delivery capability.

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The Password Fatigue Problem

Employees were managing multiple login credentials across different applications, resulting in password fatigue and reduced productivity. The IT team spent significant resources on access management, and the absence of centralised control created security vulnerabilities and a frustrating user experience. As Axiata's application portfolio grew, the problem compounded — with no scalable path forward under the existing approach.

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A Tailored SSO Migration Roadmap

Kloudynet conducted a comprehensive assessment of Axiata's application landscape to determine the required SSO protocols — WS-FED, SAML, and OAuth. A customised migration roadmap was developed for each application, balancing technical requirements with business continuity. Kloudynet provided end-to-end support for configuration, testing, and deployment, and delivered training to Axiata's IT teams to ensure long-term management capability.

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One Login, Every Application

Employee productivity improved immediately with the elimination of multiple login credentials. The IT team gained enhanced visibility and control over application access, reducing the risk of unauthorised access. Resources spent on access management were significantly reduced. All employees now benefit from a consistent, seamless authentication experience — and the IT team has a scalable foundation for onboarding future applications.